Certisign

Certisign is a leader in digital certification in Brazil. This project marked the brand’s evolution from a certificate-focused model to a comprehensive ecosystem of solutions, including electronic signatures and digital identity services.

Redesigning the e-commerce experience to combine flow, clarity, and new brand positioning.

In collaboration with
Role

Opportunity

Empowering users through a simplified digital journey aligned with the new brand

The previous platform was complex and unintuitive, which made the buying process dependent on intermediaries and limited user autonomy. This coincided with a strategic shift and the launch of Certisign’s new visual identity. Our challenge was to translate this brand evolution into a digital experience that organized the entire portfolio into a simple, easy-to-understand journey.

My Contribution​

Translating brand evolution into a high-performance digital journey

I joined the project at the strategic kickoff, collaborating with Research, UX Writing, and SEO teams to translate business requirements and Certisign’s new offline identity into a high-performance digital experience. My focus was to ensure the brand’s evolution was reflected in a simpler conversion journey for the end-user.

I developed a robust component library and a flexible template system, where each page served as a functional foundation for future growth. This architecture ensured visual and technical consistency across the company’s three main pillars: Certificates, Signatures, and Identity.

Performance Metrics

Signature Adoption

+0

+23pp increase after simplifying the signature flow

Biometric Scaling

0%

+ growth following the new onboarding experience

Procedures per Year

0M

+ growth after journey optimization

Brazil Market Share

0%

Market leader

Let’s talk about design or explore working together

More projects
Banco ABC Brasil

Bank

Unimed Curitiba

Health Insurance

TotalPass

Health and Wellness